About Tipico

• Who we are
• Licence and regulation
• Our values
• Leadership and key people
• Certifications and audits
• Game providers
• Our commitment to responsible gaming
• Contacts
• Billing details
• Out-of-court dispute resolution

Who we are

Tipico has established itself as a leading provider in the online gaming industry in the Czech Republic. With a rich history spanning over 10 years, Tipico has consistently provided a thrilling gaming experience while prioritising player safety and security.

We operate under a stringent regulatory framework, ensuring that all our services are conducted in compliance with Czech laws and international standards. Our commitment to excellence is reflected in our growing customer base and our reputation as a trustworthy and reliable gaming platform.

Licence and regulation

Tipico operates under the basic permit issued by the Ministry of Finance of the Czech Republic (Ministerstvo financí ČR). We are listed in the official register, which can be accessed at financnisprava.cz. Our licence allows us to offer a diverse range of games, including online slot machines, table games, and sports betting.

Our values

At Tipico, we hold security, fair play, and transparency in the highest regard. We are committed to responsible gaming, ensuring that our players enjoy a safe and fair environment. Our systems are designed to protect user data and promote ethical gaming practices.

Leadership and key people

Our leadership team is comprised of experienced professionals dedicated to maintaining Tipico's high standards of integrity and service. Our CEO, Jan Novák, brings over 15 years of experience in the gaming industry and is committed to driving the company's strategic vision.

The Compliance Officer, Eva Králová, ensures that all operations adhere to legal and regulatory requirements. Our Data Protection Officer (DPO), Petr Svoboda, focuses on maintaining the highest standards of data privacy in accordance with GDPR. The Anti-Money Laundering (AML) Officer, Martina Horská, implements procedures to prevent financial crime.

Certifications and audits

Tipico holds certifications from renowned testing labs like GLI (Gaming Laboratories International) and iTech Labs, which verify the fairness and randomness of our games. In addition, we are pursuing ISO 27001 certification to enhance our information security management systems.

Game providers

We partner with industry-leading game providers such as NetEnt, Microgaming, and Playtech to bring our players a wide variety of high-quality games. These partnerships ensure that our game selection is diverse, exciting, and continuously updated.

Our commitment to responsible gaming

At Tipico, responsible gaming is a cornerstone of our operations. We offer tools and resources to help players manage their gaming habits effectively. For more information, please visit our Responsible Gaming page.

Contacts

24/7 customer support

Our dedicated customer support team is available 24/7 via live chat or email at info@tipico-bonus.cz.

Responsible Gaming

For responsible gaming inquiries, please contact us at rg@tipico-bonus.cz.

GDPR / DPO

Our Data Protection Officer can be reached at dpo@tipico-bonus.cz for any GDPR-related questions.

AML / Compliance

For AML and compliance matters, contact aml@tipico-bonus.cz.

Complaints

For complaints, please email us at complaints@tipico-bonus.cz.

Press and media

For press and media inquiries, please contact our communications team via the main customer support email.

Billing details

Details regarding our legal name, IČO, DIČ, and registered office are currently not disclosed publicly. For billing inquiries, please reach out to our customer support team.

Out-of-court dispute resolution

Any disputes that may arise can be addressed through the Czech Trade Inspection Authority (Česká obchodní inspekce), located at Štěpánská 567/15, 120 00 Praha 2. Additional resources are available via the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.